Know what your business owns
Track serial numbers, condition, storage location, purchase information, warranty and insurance details, and maintenance history for each physical asset. Catalog tables show total, active, and inactive quantities.
Connected operations for audiovisual businesses
Your work spans relationships, technical information, physical equipment, and changing project scope. ShowDesk brings those details into a business operations platform built around the way event businesses operate.
A catalog with operational detail
Manage the equipment you offer while keeping individual assets traceable. Give your catalog structure through departments, categories, and custom fields that fit your business.
Track serial numbers, condition, storage location, purchase information, warranty and insurance details, and maintenance history for each physical asset. Catalog tables show total, active, and inactive quantities.
Build kits and packages from component resources. Their quantities reflect complete sets that can be assembled from included physical inventory. Filter by location to inspect the components held at a particular warehouse or storage site.
Associate individual assets with cases, covers, or accessories. Organize related offerings through associated items and cross-sell groups, and keep photos and multiple video links in the resource’s media gallery.
AI inventory research
Enter an equipment title with the manufacturer and model. ShowDesk searches for product information online without requiring you to find and supply a manufacturer’s URL.
Research helps populate the equipment record your team will use for proposals and project planning.
Suggestions include source links so you can check the product and the information. Choose which fields to apply instead of accepting every suggestion. Applied research retains its sources and research date alongside the saved information.
Quotes built from the same resources
Keep quoting connected to the resources and project information your team already manages.
Add inventory, labor, kits, and packages to project quotes. Organize sections and descriptions, set quantities and rates, and apply discounts and estimated tax. Quote totals update as the content changes.
Resource information can support quote summaries of power, weight, and transport space. Keep the underlying specifications useful and review the recorded data as you plan the project.
From sales conversation to event work
A proposal is part of a larger project. Keep contacts, team assignments, documents, actions, meetings, and communication history alongside it.
Store a person’s title, work email, and phone details for each entity they work with. Link clients, venues, vendors, and partners to the project, and capture the role each person plays on that event.
Record event timing separately from venue access. Upload technical documents, plans, and supporting files to the project, retaining original files with authenticated downloads. Reuse action and meeting templates for recurring preparation work.
Ask “What are the recorded power requirements for this equipment?” or “Which actions are still open for this event?” from the top search bar. AI answers can use project context and relevant supported attachments, with links back to supporting records.
Grant portal access to specific projects so authorized people can view shared information, review published quotes, message the team, and request changes. Your team reviews requests before changes take effect and controls quote revisions.
Example workflow
An illustrative workflow, from catalog preparation to client collaboration.
Add a manufacturer and model, review AI research suggestions, and apply the specifications you want to keep. Add product photos and link the individual units, cases, and accessories.
Link the client and venue, assign the relevant contacts, and record event and access times. Attach plans or supporting documents and create preparation actions.
Add equipment, labor, and packages to quote sections. Review quantities, rates, estimated tax, and any summaries based on saved technical specifications.
Publish the quote to authorized portal users. Keep messages and requested changes with the project, and review the scope before revising the quote or applying supported project changes.
Explore all resource, reporting, and import features or see touring production workflows.
AV software questions
See ShowDesk in context
See how ShowDesk connects the technical details, client relationships, and project work behind your AV business.
Open app.showdesk.com and select Create account to request a tour. We’ll follow up as tour capacity becomes available. Registration does not grant workspace access. Existing customers can still sign in.