Tour-wide account visibility
Track each client, promoter, and venue relationship with full context from first outreach to post-show recap.
Touring Productions
Control moving parts across every market while preserving consistency in execution and client confidence.
Venue-specific execution tracking
Capture local requirements, rigging constraints, and staffing notes without losing standardization.
AI operational briefs
Generate fast daily summaries so crews and account teams align before load-in and show call.
Deadline accountability
Keep sales, ops, and production owners synced with proactive reminders tied to each show date.
Case Study: Emberline Touring Co.
Challenge: 18-city run, 3 internal departments, and venue updates getting buried in chat threads. ShowDesk introduced a shared run-of-show pipeline, AI daily briefs, and automated owner reminders by date.
34%
Faster issue resolution before show day
52%
Drop in missed handoff details
11 hrs
Saved weekly in coordination overhead
"We stopped running every city from scratch. Our crew walks in with one source of truth, and our clients feel the difference immediately."
Jordan P., Touring Operations Director