Connected operations for event businesses
A venue contact, an equipment specification, a revised quote, a client’s change request: each belongs to a larger project. ShowDesk brings those details together for production, rental, audiovisual, entertainment, and event service businesses.
Your industry, connected
Keep relationships, project information, and the resources behind your service in the same workspace. Explore how that connects to the way your team works.
Give each date its own project context, with local contacts, venue access times, supporting documents, actions, and quotes.
Bring technical product information into the same system as your project scope, equipment catalog, and client quote.
Keep the couple, planner, venue, and partner relationships connected to the details of each celebration.
Connect the catalog your customers see in a quote with the physical equipment your business owns. Track serial numbers, condition, storage location, purchase details, and maintenance history.
Keep the client relationship and event plan together, whether you deliver a DJ service, live entertainment, or a combination of talent, labor, and equipment.
Connect the people delivering your service with the people buying it. Manage project stages, actions, documents, and partner communication without detaching them from the event.
Beyond a contact list
The relationship matters. So do the details needed to deliver on it. ShowDesk connects both sides of your business.
A person may work with several companies or venues. Keep their role, work email, phone numbers, and address specific to each relationship, with personal details stored separately.
Manage pipeline stages, team assignments, actions, meetings, quotes, and documents together. Record when the event happens and when your team can access the location.
Build quotes from inventory, labor, kits, and packages. Organize sections, descriptions, quantities, rates, discounts, and estimated tax, with totals that update as you work.
Grant access to specific projects. Authorized portal users can view shared details, review published quotes, message the team, and submit changes for team review.
Upload venue information, plans, and other supporting files. Review the upload, choose the project, and retain the original file for authenticated downloads.
Maintain distinct brand information within your company account. Use templates for actions, meetings, and touches, plus resource imports and CSV reports to support ongoing work.
AI with a practical role
ShowDesk connects AI assistance to two recurring jobs in event businesses: entering useful product information and finding what your company has already recorded.
Enter a manufacturer and model in the equipment title. ShowDesk researches online product information and suggests descriptions, dimensions, weight, power consumption, voltage, and connection details. Review the product match and sources, then choose the fields to apply. Applied research retains its sources and research date.
Use the top search bar to find records or ask about saved company information. Ask when venue access begins, which actions remain open, or what power requirements are recorded. Answers link to supporting records, and questions from a project can include that project’s context and relevant supported attachments.
Example workflow
An illustrative way to organize event work in ShowDesk. Adapt the stages and templates to your own business.
Find an existing person or entity while creating a project, or add a missing record. Capture who the client is, where the event happens, and what role each person plays.
Attach supporting documents, record event and access times, and build a quote with the inventory and labor that support your service.
Share project information and published quotes through authorized portals. Review requests before applying supported timing or location changes, and manage quote revisions with your team.
Track open actions, meetings, documents, and communication history together. Search the records as work progresses, and use templates to prepare the next project.
See ShowDesk in context
Show us how you manage clients, projects, equipment, and proposals. Explore how those details can connect in one workspace.
Open app.showdesk.com and select Create account to request a tour. We’ll follow up as tour capacity becomes available. Registration does not grant workspace access. Existing customers can still sign in.